03 / WHAT I DO
Apps & customer portals
Give your big idea a working interface.
Bring accounts, information and everyday tasks into one considered product. I shape the flows and build the features around the people who will actually use them.
For a new product, a customer self-service area or an internal process that has outgrown spreadsheets and email.
THE SCOPE, MADE CLEAR
What’s included
These are the building blocks. We agree the pages, features, content and connections your project needs before the work begins.
Define the useful first version
Map users, roles and key tasks, then agree a manageable starting scope. Prototype the main flows before adding secondary features.
Accounts and working screens
Design and build the agreed dashboards, forms and data views. Access rules, empty states and error messages are part of the experience.
Connected workflows
Scope integrations, notifications and administration around the systems you use. Test the important journeys and agree support and ownership at handover.
THE EXPERIENCE WE’RE DESIGNING
- 1Sign in
- 2See what needs attention
- 3Complete the task
IDEAS YOU CAN SEE
How it shows up
in the work.
Each example highlights a different part of the service. Open the project to explore its scope and the design in more detail.
Clubrovia
Bring daily tasks into one product
Clubrovia combines club and team management with membership, payments, bookings and match days. Its public website introduces the product while the app provides working tools for administrators and families.
Explore Clubrovia
Catering Disposables
Support a repeat customer relationship
Catering Disposables pairs web design with sales portal integration for trade accounts. It demonstrates how a public website and a customer ordering experience can serve different parts of the same relationship.
Explore Catering DisposablesBEFORE WE START
A little clarity.
Can we start with a prototype?
Yes. We can agree the smallest set of screens and tasks needed to explore the idea, then decide what belongs in a production build.
Can it connect to our existing systems?
Potentially. We first check what those systems expose, how access works and what data needs to move. Integration effort and third-party costs are agreed before implementation.
LET’S FIND YOUR STARTING POINT
What would you
like to make possible?
Bring the idea, the current website or the thing that keeps getting in the way. We’ll work out the next step together.